Intake and referral services

The first step to receiving settlement services from Immigrant & Refugee Services Association PEI (IRSA) is to register. A settlement worker will determine eligibility for services, conduct a needs assessment, and develop a settlement plan for each eligible client. If possible, families are registered in a single appointment.

Intake and referral services include:

  • Collecting the required personal information needed to provide further services
  • Initial help with applying for some important documents and services
  • Providing relevant information to assist with settlement
  • Referrals to the Association's programs or external programs, depending on individual needs

Benefits of registering with IRSA

Registered clients have access to information and numerous free services provided by IRSA. Clients receive assistance with:

  • Language testing and registering for language classes
  • Access to interpretation and translation services
  • Job search and career planning
  • School registration for children
  • Connecting with professional and social networking opportunities
  • General settlement matters

Browse this website to find information about specific services you may need. Note that access to some services may be limited, depending on your immigration category or immigration status.

If you are a registered client

If you are a registered client already, you may contact any department or staff directly. You can find contact information for the relevant staff person or team on each page on the website where it is applicable.